When you buy from us, we want to make you completely satisfied. If
for any reason you are not satisfied with the goods, you can exchange or
ask for refund. Before returning, please take time to read our return
policy carefully. You are recommended to contact our Customer
Service (email address: info@moda-mia.com) before returning an item and they will give your some useful advice.
Wang Di Trading Co. reserves the right to charge the handling fee for all returned products.
Return
If we send wrong item to you or the item you received has quality
problem, then you can return it to us. You should report the problem in 3
days after receiving the products and return it within 7 days and the
item must be in original condition when returning to us.
When the returned package arrives, we will examine the item, check
the problem, then we will ship the correct items back to you without
extra cost. We will be responsible for the returning shipping fee (from Wang Di Trading Co. to you but you have to pay the shipping fee from you to Wang Di Trading Co.).
If we discover nothing wrong with the items, we will promptly ship
them back to you. In that case, you have to pay the shipping fees in
both directions.
Refund
Wang Di Trading Co. offers partial or full refund on most items within 3
days of receiving your goods. The first step in the refunds process is
to contact our Customer Service.
Full Refunds
We offer full refund on any items that are found to be faulty or damaged
due to our fault. Damage caused because of the fault of the third party
or customer’s own fault cannot apply for refund.
Partial Refunds We also offer partial refund on
returned items which have some original parts missing. In such a case,
the customer can only get partial refund.